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Terms and Conditions


Conditions of Use
Welcome to www.oliviachocolatiers.com (the "Oliviachocolatiers.com site"). The services on this site are offered to you by Olivia Chocolatiers, and its affiliates subject to the following conditions. If you visit or shop at the Oliviachocolatiers.com site, you accept these conditions. Please read them carefully. When you use any current or future Olivia Chocolatiers service or visit or purchase from any business affiliated with Olivia Chocolatiers, whether or not included in the Oliviachocolatiers.com site, you will be subject also to the guidelines and conditions applicable to such service or business. BY USING THE OLIVIACHOCOLATIERS.COM SITE AND THE SERVICES OFFERED THROUGH IT, YOU AGREE TO BE BOUND BY THESE CONDITIONS OF USE AND ALL RELATED POLICIES, CONDITIONS, AND GUIDELINES. IF YOU DO NOT AGREE WITH ANY OF THESE CONDITIONS OF USE, YOU MAY NOT USE THE OLIVIACHOCOLATIERS.COM SITE.

Privacy
Please review our privacy notice, which also governs your visit to the Oliviachocolatiers.com site, to understand our practices.

Electronic Communications

When you visit the Oliviachocolatiers.com site or send e-mail to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on the Oliviachocolatiers.com site. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Copyright
All content included on the Oliviachocolatiers.com site--such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software--is the property of Olivia Chocolatiers or its affiliates or content suppliers, and is protected by Canadian, United States and international copyright laws. The compilation of all content on the Oliviachocolatiers.com site is the exclusive property of Olivia Chocolatiers and protected by Canadian, United States and international copyright laws. 

Trademarks

OLIVIA CHOCOLAT and other marks indicated on our site are trademarks or registered trademarks of Olivia Chocolatiers, or its affiliates, in Canada and other countries. Olivia Chocolatiers graphics, logos, page headers, button icons, scripts, and service names are trademarks or trade dress of Olivia Chocolatiers or its affiliates. Olivia Chocolatiers's trademarks and trade dress may not be used in connection with any product or service that is not Oliviachocolatiers.com's or its affiliates', in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Olivia Chocolatiers or its affiliates. All other trademarks not owned by Olivia Chocolatiers or its affiliates that appear on the Oliviachocolatiers.com site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Olivia Chocolatiers or its affiliates.

Licence and Site Access
Olivia Chocolatiers grants you a limited license to access and make personal use of the Oliviachocolatiers.com site, and not to download (other than page caching) or modify it, or any portion of it, except with the express written consent of Olivia Chocolatiers. This licence does not include any resale or commercial use of the Oliviachocolatiers.com site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the Oliviachocolatiers.com site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data-gathering and extraction tools. The Oliviachocolatiers.com site or any portion of it may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the express written consent of Olivia Chocolatiers. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Olivia Chocolatiers and our affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing Olivia Chocolatiers's name or trademarks without the express written consent of Olivia Chocolatiers. Any unauthorized use terminates the permission or license granted by Olivia Chocolatiers. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Oliviachocolatiers.com, so long as the link does not portray Olivia Chocolatiers, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Olivia Chocolatiers logo or other proprietary graphic or trademark as part of the link without express written permission.

Your Account

If you use the Oliviachocolatiers.com site, you are responsible for maintaining the confidentiality of your account and password, as well as for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Olivia Chocolatiers does sell products for children, but it sells them to adults who are permitted to purchase products with a credit card. If you are under 18, you may use Oliviachocolatiers.com only with involvement of a parent or guardian. Olivia Chocolatiers and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Reviews, Comments, Communications, and Other Content
Visitors may post reviews, comments, and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable, and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Olivia Chocolatiers reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant Olivia Chocolatiers and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicencable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Olivia Chocolatiers and its affiliates and sublicencees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Olivia Chocolatiers or its affiliates for all claims resulting from content you supply. Olivia Chocolatiers has the right but not the obligation to monitor and edit or remove any activity or content. Olivia Chocolatiers takes no responsibility and assumes no liability for any content posted by you or any third party.

Copyright Complaints

Olivia Chocolatiers and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement. These policies also govern your visit to the Oliviachocolatiers.com site. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. Any changes or revisions will be effective immediately upon their posting on the Oliviachocolatiers.com site. Your use of the Oliviachocolatiers.com site will be subject to the version of the Conditions of Use posted on this site at the time of such use. Accordingly, you are advised to review the Conditions of Use prior to using the Oliviachocolatiers.com site. YOUR CONTINUED USE OF THIS SITE FOLLOWING THE POSTING OF ANY CHANGES OR REVISIONS WILL CONSTITUTE YOUR ACCEPTANCE OF SUCH CHANGES OR REVISIONS. IF YOU DO NOT AGREE TO ANY CHANGES OR REVISIONS TO THESE CONDITIONS OF USE, YOU MAY NOT USE THE OLIVIACHOCOLATIERS.COM SITE AND ARE TO DISCONTINUE USE OF THE SITE IMMEDIATELY. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Site Policies, Modification, and Severability
Please review our other policies, such as our pricing.

Pricing
We do not have a price-matching policy at this time, nor do we offer additional discounts on large orders of a single item nor on large orders of many individual items. We cannot confirm the price of an item until you order, but please note that we do not charge your credit card until your order enters the shipping process. Despite our best efforts, a small number of the items in our catalogue are mispriced. Rest assured, however, that we verify prices as part of our shipping procedures. If an item's correct price is lower than our stated price, we charge the lower amount and ship you the item.If an item's correct price is higher than our stated price, we--at our discretion--will either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

Post-Order Price Match Policy
We do not offer post-order price matching when an item's price drops after you buy it. Our prices regularly change, and the price you paid when your order shipped was the lowest price we were able to offer at the time. We consistently offer competitive prices on everything we carry because we know low prices are very important to our customers.

Product Descriptions
Olivia Chocolatiers and its affiliates attempt to be as accurate as possible. However, Olivia Chocolatiers does not warrant that product descriptions or other content of the Oliviachocolatiers.com site are accurate, complete, reliable, current, or error-free. 

Other Businesses
Parties other than Olivia Chocolatiers and its affiliates may operate stores, provide services, or sell product lines on the Oliviachocolatiers.com site. In addition, we provide links to the sites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any of these businesses or individuals or the content of their Web sites. Olivia Chocolatiers does not assume any responsibility or liability for the actions, product, and content of all these and any other third parties. You should review their privacy statements and other conditions of use carefully.

Disclaimer of Warranties and Limitation of Liability

THE OLIVIACHOCOLATIERS.COM SITE IS PROVIDED BY OLIVIA CHOCOLATIERS ON AN "AS IS" AND "AS AVAILABLE" BASIS. OLIVIA CHOCOLATIERS MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, OLIVIA CHOCOLATIERS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. OLIVIA CHOCOLATIERS DOES NOT WARRANT THAT THE OLIVIACHOCOLATIERS.COM SITE, ITS SERVERS, OR E-MAIL SENT FROM OLIVIA CHOCOLATIERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. OLIVIA CHOCOLATIERS WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE OLIVIACHOCOLATIERS.COM SITE, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. THE LAWS OF CERTAIN JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MIGHT NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

Applicable Law
By visiting the Oliviachocolatiers.com site, you agree that the laws of the province of Quebec, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Olivia Chocolatiers or its affiliates.

Disputes
Any dispute relating in any way to your visit to the Oliviachocolatiers.com. site or to products you purchase through Olivia Chocolatiers shall be submitted to confidential arbitration in Canada except that, to the extent that you have in any manner violated or threatened to violate the intellectual property rights of Olivia Chocolatiers or its affiliates, Olivia Chocolatiers or its affiliates may seek injunctive or other appropriate relief in any state or federal court and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the Canadian Arbitration Act. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

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